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Virtual Receptionist (Customer Service Rep) work from home

Customer Service Representative

Virtual Receptionist (Customer Service Rep) work from home

Skilled and Trades Programmers Office Marketing Entry Level Customer Services Administrative, Support & Clerical

The Virtual Receptionist position is a part time (min 25 hours/week) and/or full-time (min 32+ hours/week) W2 hourly rate employee. No contractors, no 1099's, this is 100% a legit work-from-home job with paid on-the-job training provided. Our teams of receptionists average about 20 agents per team. This job is fast-paced, requires a lot of multi-tasking, and is one of the most fun and rewarding jobs that is available to work from home. Visit www.servicecenterpro.com/careers to learn more and apply. 


Have you ever had your heater stop working and couldn’t get an HVAC company to answer their phone? Has your toilet overflowed and you couldn’t find a plumber available in the next few weeks? Did you wish you had someone around to help and let you know everything was going to be ok? THAT’S US!


The Service Center started as just an idea five years ago, and we've watched it grow organically and rapidly since then! It's an indescribable feeling watching our clients' small businesses grow and knowing we're a HUGE part of it. Having a supportive and fun team environment is very important to us, especially since we're all remote. Our vision is to create a win-win-win environment, where our business grows with our clients' businesses, and our agents grow right alongside them. This position is 100% remote, including all training. If you're the right fit, we'll invite you to shadow one of our agents for a half hour to get a 'day-in-the-life' view of what we do to make sure it's for you!


About us: The Service Center is a business process outsourcing company (BPO) that specializes in providing virtual receptionist and virtual assistant services for trade service companies across the United States and Canada. We primarily work with trade service and home service businesses such as plumbers, electricians, HVAC companies, carpet cleaners, roofing, building/construction, and other industries such as chiropractors, accountants, attorneys, and more. We provide services such as inbound and outbound phone calls, scheduling/routing/dispatching, website/graphic design, automation management, text and social media messaging management, social media content creation, video editing, data entry, bookkeeping, payroll, and more! All at a fraction of the cost of hiring an employee. Simply put, small businesses can now afford to hire support staff much earlier, at a lower cost, and help get past the "gap" of the "I'm big enough I need help, but not big enough to afford to hire yet" phase in business.  


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